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Just like our data centers, our experts are always available

Cologix provides you with access to a broad North American data center ecosystem. We also know that the best customer service comes from the local, on-site experts that work with your deployment day-in and day-out.

Cologix Live Support provides 24x7x365 customer access to data center support technicians that have constant insight into the status of infrastructure and services across the entire platform. The round-the-clock service leverages the Cologix Command data center infrastructure management (DCIM) platform to rapidly identify specific services and infrastructure connected to your equipment and quickly, efficiently address service questions, troubleshoot, and manage cases with higher reliability.

Online Customer Portal – Login Here

Not yet registered? 

Email support [email protected]  Call Support 1.855.449.4357

What can you access through our Customer Portal?

  • Inventory Views
  • Order Status
  • Usage Reporting
  • Service Ordering
  • Maintenance Schedules
  • Invoice Views
  • Case Management
  • User Access, Notification & Permission Management

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