Cologix Live Support

Cologix's Data Center Support Experts

Cologix provides customers with access to a broad North American data center platform, but recognizes that the best customer service comes from the local, on-site experts that work with your deployment day in and day out. We are pleased to offer our customers Cologix Live Support, a 24x7x365 customer care service that will ensure you reach the Cologix resources that can assist you when you need it.

Cologix Live Support provides access to data center support technicians that have constant insight into the status of infrastructure and services across the entire platform. The round-the-clock service leverages the Cologix Command data center infrastructure management (DCIM) platform to rapidly identify specific services and infrastructure connected to your equipment to efficiently address service questions, troubleshoot, and manage cases with higher reliability.


Cologix customers in Columbus, Dallas, Jacksonville, Lakeland, Minneapolis, Montreal, Toronto and Vancouver can use Cologix's Online Customer Portal to:
  • Open and track the status of support tickets
  • Access the portal for all other operations, provisioning, service and billing needs

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New Jersey Online Customer Portal - Login Here

data center support


Phone: +1.855.449.4357
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